Shipping Policy

Thank you for shopping at Truemegamart!

We’re committed to providing you with a seamless shopping experience. Below, you’ll find details about our shipping policy, including processing times, shipping options, and other important information.

1. Processing Times

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • If we are experiencing a high volume of orders, processing times may be delayed by a few days. Rest assured, we will notify you via email if this happens.

2. Shipping Options and Delivery Times

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery by the next business day.

Note: Delivery times may vary depending on your location and shipping provider delays, which are beyond our control.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
  • Orders may qualify for free shipping (terms apply).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to update.

5. International Shipping

  • We currently ship to selected countries outside of India.
  • Delivery times for international orders vary but typically take 10-15 business days.
  • Please note that customs fees, duties, or taxes are the responsibility of the customer.

6. Address Errors

It is the customer’s responsibility to provide accurate shipping information. If an incorrect address is provided, we cannot guarantee delivery. Please contact us immediately at barkerjay59@gmail.com if you realize there is an error in your shipping address.

7. Lost or Stolen Packages

Truemegamart is not responsible for packages lost or stolen after delivery confirmation. If your package is marked as delivered but you have not received it, please check with neighbors, your local post office, or the shipping carrier.

8. Delayed Shipments

In rare cases, shipping delays may occur due to unforeseen circumstances, such as extreme weather, holidays, or customs clearance issues. We appreciate your patience during such events.

Contact Us

If you have any questions about our shipping policy, feel free to reach out to our customer support team.

Thank you for choosing Truemegamart! We’re excited to serve you.